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What I learned about AI from MYOB

While AI may seem intimidating, Leanne Berry from MYOB emphasized at The AI Powered Bookkeeper workshop that embracing AI is essential to maintaining a competitive edge. AI is already integrated into various features of our accounting software, but it can also be leveraged independently to enhance business efficiency.

Here are just a few helpful business functions that AI can help you with:

  • Client onboarding                              

  • Instruction manuals

  • Meeting note summaries

  • Information gathering

  • Data analysis

  • Google on steroids

  • Automating Customer Service

  • Personalised Marketing

ChatGPT and Copilot are two leading AI applications, both available for free, with paid versions offering enhanced customization and more intuitive responses. Copilot stands out as a business-friendly option, seamlessly integrating with Microsoft applications and benefiting from Microsoft’s robust security measures to protect your data.

Many AI-powered applications are designed to simplify tasks and enhance productivity. Suri is just one example, alongside others like Dext, N8N, Google Notebook LM, Betterpic.io, and Fathom Notetaker. Exploring these tools could open up new possibilities and transform the way you work!

Ensuring security in AI is crucial, as any information entered could potentially become accessible to others.  To protect sensitive data, it is essential to establish clear guidelines for staff, regularly update your staff manual, and provide ongoing training.  Without proper oversight, employees may use AI tools without your knowledge, increasing the risk of unintended exposure.

If you’re new to AI, attending a training course can be a great way to discover its powerful capabilities—and understand potential challenges. Learning how to use AI effectively can open up exciting opportunities while helping you navigate its risks with confidence. After all, being well-prepared is the key to making the most of new technology.

AI is already shaping the way we work and interact, and those around you are leveraging its benefits. Embracing AI can help you stay ahead, unlocking new efficiencies and opportunities to enhance your business and daily life.

Written by Kathy with the help of AI

Kathy KelliherComment